ICON COURSE CATALOG
Clinical Courses
THE ASSESSMENT & MANAGEMENT OF PEOPLE AT RISK FOR SUICIDE
COURSE DESCRIPTION: More than 30,000 Americans complete suicide each year. Many die while in treatment with a mental health provider. This workshop addresses the knowledge, skills, and attitudes needed to assess for risk of suicide. At the conclusion of this workshop, participants will have core competencies for working with suicidal clients. Core competencies are based on current empirical evidence and expert opinion and refer to clinical evaluation, formulation of risk, treatment planning, and clinical management of individuals at risk for suicide. Documentation, legal issues, self-care, and postvention support for survivors will also be addressed.
AUTISM SPECTRUM DISORDERS: FROM RESEARCH TO PRACTICE (ASD)
COURSE DESCRIPTION: ASD’s are being diagnosed at an alarming rate. It is important for professionals to be knowledgeable about signs, symptoms and current best practices in the field today. This course will offer an overview of autism spectrum disorders as well as an overview of current research. Evidence based practices, alternative treatments,, and important family factors will be discussed. Participants will receive information on autism and co-existing mental health issues, therapeutic approaches, and available resources. An overview of The Center for Autism & Related Disabilities (CARD) services and additional supports and materials will also be provided.
BAKER ACT TRAINING
COURSE DESCRIPTION: More than 100,000 involuntary examinations are conducted annually in the state of Florida. Given the limited funding for mental health services and the need to protect individual liberties, it is important that voluntary and involuntary examinations under the Baker Act are initiated appropriately. The purpose of this workshop is to ensure that all professionals involved in Baker Act situations fully understand the scope of their responsibilities under the Florida Mental Health Act, including the appropriate initiation of the voluntary and involuntary admission, in compliance with the law.
BREAKING THE SILENCE:
THEORIES AND THEMES IN RECOVERY FROM SEXUAL VIOLENCE
COURSE DESCRIPTION: Twenty-five percent of women and fourteen percent of men in the U.S. report experiencing sexual violence in their lifetime. For individuals struggling with substance abuse or mental health issues the rates are much higher. Unaddressed issues related to sexual violence can stymie the recovery of the most motivated client and impair the treatment process, however sexual violence is not a life sentence. Gain competency and confidence in your ability to address sexual violence while learning effective therapeutic techniques to weave into practice.
CASE MANAGEMENT: BASICS AND BEYOND
COURSE DESCRIPTION: Case management is a highly collaborative process designed to promote change. This training will provide the background and principles of case management and specific skill-building in strengths assessment, case planning and resource acquisition. Theoretical and practical resources for understanding and implementing case management will be discussed. Identify and improve skills in the essential functions of case management. Explore possible barriers to change. Gain tools in reducing the risk of burn-out and compassion fatigue.
CLINICAL INTERVIEWING:
CONVERSATION WITH A PURPOSE
COURSE DESCRIPTION: This insightful and thoughtful workshop will help you take your clinical interviewing skills to the next level. Increase your level of awareness and intentionality in the clinical interview while also improving the depth of information gathered in the interview process. Develop an understanding of theory, learn essential skills to elicit information, and develop a model for focusing the interview. Specific strategies from the major theoretical orientations will be incorporated. This course is an essential training opportunity for new clinicians and a valuable refresher for experienced practitioners.
COUPLES IN THERAPY: PARTNERS FOR LIFE OR GLUTTONS OF STRIFE?
COURSE DESCRIPTION: In this interactive and experiential workshop you will discover how to assess the current level of relationship commitment and/or readiness of your clients for change. In addition, you will also learn how to create a powerful couples dialogue with your clients that will enable them to overcome defensiveness, heal wounds from the past and create a lasting intimacy. Furthermore, you will also you will also discover how to assist your clients in designing positive rituals that will further enhance their relationships.
CULTURAL COMPETENCY: CLINICAL CONSIDERATIONS
COURSE DESCRIPTION: Cultural competency is an essential component of the work of all helping professionals. This workshop focuses on increasing professionals’ comfort and clinical knowledge and skills working with people with disabilities and other cultural minority groups. Participants will have the opportunity to engage in interactive discussions and activities designed to enable the professional to work effectively in cross-cultural situations.
DENIAL & SUBSTANCE ABUSE
COURSE DESCRIPTION: Denial and substance abuse can be daunting issues for social service providers. Substance abuse complicates nearly every aspect of care. Most often it is ‘disguised’ as depression and/or anxiety, relationship problems, stress, diminishing school or work performance and medical complaints. This workshop will explore ways to be aware of and address denial of the substance abuser and/or family members. Local resources for assessment, treatment or referral will be discussed. Whether the provider’s workplace offers adequate procedures for the problem through systems and supervision will be explored.
THE DIAGNOSTIC INTERVIEW & MENTAL STATUS EXAM: MAKING THE DSM WORK FOR YOU
COURSE DESCRIPTION: Join us for a day of skill building. This course offers a unique bio-psycho-socio-cultural perspective and puts a refreshing spin on diagnostic interviewing. Diagnostic criteria for major DSM diagnoses are covered as well as questions to elicit information leading to these diagnoses are covered. This course will hone your interviewing skills, improve your skills as a diagnostician, and teach you to evaluate and understand mental health problems from a culturally sensitive and modular approach.
DIALECTICAL BEHAVIOR THERAPY (DBT):
INTERVENING WITH EMOTIONALLY DYSREGULATED CLIENTS
COURSE DESCRIPTION: Dialectical Behavior Therapy is an evidence-based treatment developed by Dr. Marsha Linehan and her colleagues at the University of Washington. DBT is an innovative, effective treatment for clients struggling with Borderline Personality Disorder, eating disorders, substance abuse, chronic suicidality, and problems regulating emotion. The model combines cognitive-behavioral theory and eastern mindfulness practices to profoundly improve outcomes for individuals challenged by these difficult to treat problems. Please note this is a two-day training.
DIVERSITY: MANAGING A MULTI-GENERATIONAL WORKFORCE
COURSE DESCRIPTION: The workforce is more diverse today than ever before. One aspect of that diversity is the age of workers. Workers are living longer, generally healthier, and have financial considerations that are keeping them in the workforce much longer. For the first time in history we have four distinct generations coming together in the workforce simultaneously. Each of these groups has its own unique characteristics, attitudes, values, communication styles, and work ethics based on its generation’s experiences. These differences create both challenges and opportunities for employers, HR professionals, and employees. Corporations must find ways to harness the diverse talents of these groups and operate productively. Meaningful strategies must be developed to bring employees together in cohesive, work oriented groups. Understanding the differences in how generations approach authority, leadership, and loyalty can be especially important. By understanding each generation’s values and what drives them, corporations can better integrate the skills of diverse workgroups.
DOCUMENTATION REALLY MATTERS: AVOIDING THE MALPRACTICE SNARE
COURSE DESCRIPTION: Good documentation is a component of quality of care, mandated by third party payers, and often the only thing supporting a provider in a malpractice case. Even if good clinical care has been provided, if there is poor documentation the risk of malpractice litigation rises steeply. This course addresses the guiding principles and techniques of good clinical documentation and is based on Medicare & HIPAA Universal Healthcare Standards.
ESTABLISHING RAPPORT WITH TEENS: GETTING BEYOND “I DON’T KNOW”
COURSE DESCRIPTION: Today's adolescents face special challenges and present new challenges in treatment in part due to social and technological changes. Treatment progress can be hindered without effective engagement. Did you know rapport building with teens requires a unique set of skills? Investment in rapport building early in the therapeutic relationship can pay strong dividends throughout treatment. Learn communication no-nos, how to get rapport back if you’ve lost it and what recent brain research teaches us about the adolescent experience.
EVERYTHING YOU NEED TO KNOW TO BUILD YOUR IDEAL PRACTICE: GETTING STARTED, KEEPING IT GOING, AND WHAT’S NEXT?
COURSE DESCRIPTION: Ever wonder what all those "successful" clinicians have done to build and sustain their practices? Come join us and learn “The Secrets of Building Your Ideal (and Successful) Practice.” This course will explore the fundamental skills needed to develop and build a successful private counseling practice. Learn the difference between: Having a Practice vs. Having a Business. Discover the five absolute cornerstones of your ideal practice and learn the seven habits of highly successful practitioners. Discover how to package yourself for success
FAMILIES AND ADDICTIONS
COURSE DESCRIPTION: Working with families and addictions can be daunting for today’s helping professional, in part because today’s drugs and treatment philosophies are different from the past. This workshop will address some of what needs to be discussed with these families: denial and defenses, role changes, emotional roller coasters, enabling versus support, fractured boundaries, and the dilemma of detachment. We will also discuss recovery options locally and what they mean for the family, whether the addict in question is in recovery or not.
FROM THE EYE OF A TEEN: INTERVIEWING ADOLESCENTS
COURSE DESCRIPTION: Clinicians must be able to elicit accurate information from young clients in order to develop appropriate treatment plans and ensure child safety. This highly interactive workshop teaches effective approaches to communicating with adolescents on a level that builds trust, establishes rapport, and elicits accurate information. Learn to identify common barriers to effective interviewing with adolescents and use the client interview to cultivate a collaborative and therapeutic partnership with the adolescent and family system.
JUVENILE SEX OFFENDERS: CHARACTERISTICS, ASSESSMENT AND TREATMENT
COURSE DESCRIPTION: Working with Juvenile Sex Offenders requires specialized training and skills. This unique training will provide in-depth coverage of macro and micro perspectives in JSO treatment. Gain knowledge of behavioral dynamics, assessment and treatment issues. Increase your awareness and understanding of the multi-systemic needs of Juvenile Sex Offenders and current community responses. Mental Health, Judicial professionals, and many others will benefit.
LIFESTORIES: THE PSYCHOLOGY OF JUNG AND HEALING
COURSE DESCRIPTION: Two experts and reconnect with the ancient wisdom of Carl Jung. Explore the universal myths and archetypes and discover their application in therapy. Examine how to apply this perspective in today’s evidence-based clinical practice. Re-discover the rich expression of mandalas and their use with a variety of populations. Examine personality typology and gain insight into the use of self in ‘the room”.
MANDATORY REPORTING: THE LEGAL DUTY TO REPORT ABUSE, NEGLECT, EXPLOITATION, & ABANDONMENT
COURSE DESCRIPTION: Although every person has a responsibility to report suspected abuse or neglect, some occupations are specified in Florida law as required to do so. These occupations are considered “professionally mandatory reporters.” This course will give you a thorough understanding of your responsibilities as a “professionally mandatory reporter,” and the legal criteria for reporting the abuse, neglect, abandonment and exploitation of vulnerable populations.
Mood Disorders in Children and Adolescents:
Increasing Successful Outcomes for CHILDREN and FAMILIES
COURSE DESCRIPTION: Recent research indicates that mood disorders in children and adolescents are more prevalent than previously thought. Untreated mood disorders in these populations can hinder emotional, social and physical development and increase the risk for suicide, substance abuse and behavior disorders. Effective diagnosis and treatment can significantly improve the outcomes for children and families. This in-depth, interactive training will examine the complexity of mood disorders and their impact on children and families, and increase clinical skills for treating these disorders.
MANAGING CRISIS WITH VERBAL DE-ESCALATION
COURSE DESCRIPTION: Verbal de-escalation skills are essential for all helping professionals. Increase your confidence and competence in managing emotionally and verbally out of control individuals. Gain the skills needed to calm an escalating person or situation. Increase your sense of safety and efficacy. Learn strategies to move an unproductive client exchange into an opportunity for insight and behavioral change. Increase the safety of clients, staff, and your milieu. This workshop teaches prevention and de-escalation, and does not address physically acting out individuals.
MOTVATIONAL INTERVIEWING: SUPPORTING CLIENTS IN CREATING CHANGE
COURSE DESCRIPTION: Motivational interviewing (MI) is a client-centered, directive method for enhancing intrinsic motivation to change by exploring and resolving ambivalence. MI features an empathic counseling style coupled with proven strategies to manage resistance and help people commit to change. Initially developed to help people change addictive behavior, MI has been shown to be effective for a wide range of problem behaviors including addictions, health-related lifestyle behavior, and treatment adherence. MI is generally used as a brief intervention to increase motivation to change a specific behavior or to enhance treatment engagement and outcomes.
MOVING BEYOND TALK THERAPY: ACTION STRATEGIES FOR THERAPISTS
COURSE DESCRIPTION: This workshop will examine the rationale behind action-oriented therapy and present a variety of usable strategies. The use of therapeutic warm-ups will be explored and participants will have a chance to experiment with moving warm-ups into action. Some basic psychodramatic techniques will be demonstrated and practiced, such as: doubling, role reversal, soliloquy, future projection, sculpting, and other methods to concretize client issues.
Personality Disorders: Analysis, Insight & Treatment
COURSE DESCRIPTION: This valuable training will examine the development of personality disorders. Join Dr. Michael Rank and learn the influences that form character. Examine when character traits surpass problematic and become disordered. Gain insight into related epidemiological factors. Identify how personality disorders are classified, including the three clusters of personality disorders. A critique of the diagnostic classification of personality disorders will provide insight into their treatment. Each personality style and disorder will be highlighted and analyzed individually along with common co-morbid disorders and various therapeutic issues.
PRESCRIPTION DRUG ABUSE: Rx FOR DISASTER
COURSE DESCRIPTION: Modern western medicine often has a strong emphasis on medications as part of standard treatment protocols. While those Rx’s were designed to be powerful agents for emotional and physical pain management, they have also created opportunities for abuse and overdose. This training will offer an overview of the current Rx abuse situation from the perspective of patients, families, and providers in a variety of settings. Community resources and handouts will be provided to offer information and supportive connections.
PREPARING FOR YOUR DAY IN COURT: SKILLS FOR MENTAL HEALTH & FAMILY SERVICE PRACTITIONERS
COURSE DESCRIPTION: Many clinicians are called upon to testify. For most, the courtroom is an unfamiliar and often uncomfortable environment. Practitioners struggle with the legal process and the level of responsibility they have in court proceedings. This highly interactive workshop will assist you in developing necessary skills for giving a deposition and testifying in court proceedings. Being thoroughly prepared for your day in court will help you do the best job possible for your client and make the process easier for you!
Promoting the Mental Health of Infants, Toddlers, Young Children and their Caregivers
Course Description: Clinicians are in a unique position to promote the mental health of very young children and their caregivers. This session will include an overview of the multi-dimensional definition of infant mental health, recommended practices for assessing and diagnosing very young children and approaches to intervention. Participants will become familiar with the DC: 0-3R, the diagnostic classification system used to assess and diagnose mental and developmental disorders in infants, toddlers and young children. Cutting edge, evidence based infant mental health resources, services and practices will be addressed. The seminar will serve as a “practice field” as participants are provided with opportunities to practice DC: 0-3R diagnosis and integrated service planning through clinical training case reviews.
REFILLING YOUR TANK: STRESS MANAGEMENT
AT THE HOLIDAYS
COURSE DESCRIPTION: The holidays can be stressful. Join us for an afternoon of self-care. The challenges faced by today’s helping professionals require that we be intentional in our self care and stress management. Managing your stress will make you more effective in your professional and personal life. This unique, experiential workshop will provide evidence-based techniques to manage your body’s reactions to the stress you encounter everyday and help you discover how your thoughts can help or hurt you.
REFILLING YOUR TANK: STRESS MANAGEMENT
FOR THE HELPING PROFESSIONAL
COURSE DESCRIPTION: The challenges faced by today’s helping professionals require that we be intentional in our self care and stress management. Managing your stress will make you more effective in your professional and personal life. This unique, experiential workshop will provide evidence-based techniques to manage your body’s reactions to the stress you encounter everyday and help you discover how your thoughts can help or hurt you. Join us for a day of self-care.
Returning Veterans and Their Families: Clinical perspectives
Course Description: Returning veterans and their families have unique needs. This timely training will examine the issues, challenges, and opportunities experienced by returning veterans and their families, with an emphasis on traumatized families. Develop an understanding of how resiliency and distress are impacted by history, systemic processes and social resources. Learn to determine and build on the strengths of this population. This course will explore presenting symptoms and intervention options within the context of culture, ethnicity, gender, age, and social status. An exploration of the pitfalls of secondary trauma and compassion fatigue will also be addressed.
STUCK IN THE MUCK: DISCOVERING HOW TO USE NON-TRADITIONAL TREATMENT MODALITIES FOR HEALING, GROWTH AND RECOVERY
COURSE DESCRIPTION: In this interactive and experiential workshop you will discover how to use numerous non-traditional therapeutic approaches to facilitate your clients to break free from the behavioral patterns of trauma, addiction and grief. By using elements of humor, hypnotherapy, play therapy, music therapy, psychodrama and more, you will develop new skill sets for your therapeutic “bag of tricks”, thereby enabling you to create more successful outcomes with your clients.
THE SCIENCE AND ART OF PSYCHOPHARMACOLOGY
COURSE DESCRIPTION: Accurate, up-to-date knowledge of psychopharmacology is essential for today’s mental heath professionals. This interactive, practical training will provide the tools needed to support clients’ in managing their mental health issues. A client centered focus combined with sound scientific information will increase the clinician’s skills in addressing psychopharmacological issues. Enhance continuity of care between medical and non-medical mental health providers.
TRAIN THE TRAINER: HOW TO CREATE AND FACILITATE POWERFUL, FUN AND EFFECTIVE WORKSHOPS AND PRESENTATIONS (And make a bunch of money doing it…if you want!)
COURSE DESCRIPTION: This highly interactive and experiential workshop will provide you with the tools, tips and tricks to be a more effective presenter and facilitator. Learning how to build powerful and deep rapport with participants, using interactive and experiential techniques, and developing highly effective energizing approaches will all be part of this workshop. Be prepared to learn, share and have fun. This could be the most fun you ever had earning CEs!
WORKING WITH CLIENTS WHO SELF MUTILATE:
INCREASING OUR EMPATHY AND EFFECTIVENESS
COURSE DESCRIPTION: Clients who self-mutilate often express a level of distress that leaves many clinicians struggling to understand this complex and challenging behavior. This workshop will present psychological and treatment issues related to self-mutilation in addition to highlighting the multicultural and psychosocial factors contributing to its symptom picture and presentation. A discussion of treatment considerations will include issues related to intervention, ethical guidelines as well as counter-transference and self-care for the clinician.
Non-Profit Management Courses
Foundation Non-Profit Management Series
Effective and Collaborative Contract Management
COURSE DESCRIPTION: Building collaborative relationships between program managers and their funding contract managers is crucial to program success. Although each agency and every contract is unique, there are common elements to understand and share. In a creative and interactive atmosphere, the presenter will explore contract issues such as compliance, accountability, data collection and management, service units, outcome measures, technical reports and time frames, subcontracting, budgets, and personnel.
Supervising for High Performance
COURSE DESCRIPTION: Whether you are a new supervisor or an experienced veteran, supervising staff offers continuous challenges and ethical dilemmas. The presenter will review the different types of supervision required in social service agencies (i.e., administrative, clinical, HR-related), as well as typical supervisory roles, such as coach, mentor, and advocate. Supervisory responsibilities including staffing, training/professional development and performance management will be explored. Valuable tips for increasing your confidence as a supervisor will be given.
Employment Law and HR: Legal Issues for Supervisors
COURSE DESCRIPTION: This course explores the Top 10 HR hotspots facing program managers and supervisors: Hiring, Application, Interviewing, Reference Checks, Performance Reviews, Discipline/Discharge, Termination Procedures, Harassment, Expectations, and Current Cutting Edge Issues. The presenter will suggest sample personnel policies that will support your efforts to hire well and motivate for high performance while operating within legal boundaries.
Fiscal 101: “Everything I ever needed to know about budgets, and then some.”
COURSE DESCRIPTION: (Part I of II) This course is designed for individuals who are required to manage a program budget but may not have a finance background. The goal of this course is to give a general overview of non-profits and provide a detailed understanding of non-profit budgets including sources of revenue and expenses, both direct and indirect.
Fiscal 102: “Now that I understand the budget, how do I use it?”
COURSE DESCRIPTION: (Part II of II) This course is designed for individuals who understand every line item on their budget, for example sources of revenue, types of expenses direct vs. indirect. The intent of the course is to teach the individual how to manage their budget when there are overages and shortfalls and what is expected during grant monitoring and grant budget amendments
Ethics/Risk Management: “There’s Never a Right Way to Do The Wrong Thing.”
COURSE DESCRIPTION: All staff need to develop basic ethical decision-making skills, but in today’s litigious society, managers need to be highly skilled in organizational ethics and risk management. Key risk areas include: client rights, confidentiality, boundary issues, conflicts of interest, documentation, supervision, staff impairment, and fraud. In a supportive atmosphere, the presenter will discuss how to develop and maintain standards of care throughout your program to minimize risk.
Measuring & Improving Quality
COURSE DESCRIPTION: The skill of continually improving quality is important to an organization’s success. CQI is an evidence based approach to quality management that focuses on improving work processes to enhance safety, effectiveness, and service delivery. This course will provide an overview of the CQI concept, measurable objectives and the importance of QI systems. Participants will learn how to design CQI projects to enhance service delivery and meet organizational needs.
Flexing Your “Strategic Thinking” Leadership Muscles
COURSE DESCRIPTION: High performing managers are those who diligently pursue excellence in strategic thinking about their program, their agency, their community, and themselves. Those best suited to this task have the ability to think systematically, maintain a holistic perspective, are creative and expressive, can tolerate ambiguity, and possess a sense of stewardship for the future. Strategic thinking is profound, rational, creative, disciplined, and takes time. The course will challenge you to commit to a comprehensive exercise program to develop your Strategic Thinking Capacity.
Advanced Non-Profit Management Series
RECRUITING, MOTIVATING, & RETAINING A DIVERSE WORKFORCE:
COURSE DESCRIPTION: For the first time in history we have four distinct generations coming together in the workforce simultaneously. Each group has its own unique characteristics, values, attitudes, communication styles, and work ethics. This workshop explores both the challenges and opportunities of managing a diverse workforce. Meaningful strategies that harness talent and bring employees together in cohesive work groups will be provided.
MAKING PERFORMANCE EVALUATION REALLY WORK!
COURSE DESCRIPTION: Managing the performance of your workforce is the most important and difficult task you face in your job. Do you have the skills it takes to excel? Most managers don't! This workshop will equip you to turn a rather unproductive exercise into a valuable, meaningful management tool. More than just performance appraisal training, this workshop builds concrete skills, gets at the heart of performance issues, and helps managers produce real change.
CREATIVE LEADERSHIP: SUPERVISING FOR HIGH PERFORMANCE, THE NEXT LEVEL
COURSE DESCRIPTION: Creative leaders discover and cultivate opportunities, introduce positive change and strive to create new processes, products, and services. They are innovative, bring about change and visualize future opportunities. The ability to deal with problems creatively and effectively is the key to your success as a leader. This results oriented workshop is uniquely designed to strengthen and hone your creative leadership skills. Attend this course and become a creative leader!
SUPPORTING YOUR STAFF THROUGH CHANGE: THE VALUE OF STRONG LEADERSHIP
COURSE DESCRIPTION: We are consistently reminded that change is the only real constant and that challenges are an everyday part of doing business. To be successful organizations and individuals must become skilled and comfortable with adapting to change and overcoming hurdles. Supporting staff through change requires strong leadership. Join us and learn how to MODEL, MENTOR and COMMUNICATE your way through change.
ENSURING EFFECTIVE CONTRACT MANAGEMENT
COURSE DESCRIPTION: Managing contracts effectively is the key to identifying and reducing fiscal and program risks as early as possible. Contract Management is the process of ensuring that the intent, requirements, terms and conditions of a contract are met. This highly interactive workshop will assist you with developing strategies to monitor contract performance and promptly deal with problems that arise thus ensuring effective, efficient management and protecting your funding.
THE QUEST FOR QUALITY: CQI
COURSE DESCRIPTION: Quality improvement differs from quality assurance in that the focus is on improvement rather than compliance. CQI refers to systematic efforts to monitor and evaluate services with the goal of enhancing program and service effectiveness. In a consultative setting, we will provide a framework for a planned, systematic approach to designing, measuring, and assessing quality at the service delivery level. Tips will be provided for engaging and motivating staff at all levels!
FISCAL 102/103: What are my financial statements telling me?
COURSE DESCRIPTION: In addition to their primary role of ensuring quality service delivery, program managers are responsible for ensuring that their organization's resources are used responsibly and appropriately, and are adequate to carry out program goals. Good financial management is one of the most important program management practices. Join us and explore the ins and outs of reading and evaluating financial statements, gathering tips and tools you need for successful fiscal management of your program or service.
MAKE YOUR MEETINGS MATTER!
COURSE DESCRIPTION: Have you ever sat through a pointless meeting and calculated just how much money was being wasted having a group of well trained professionals zoning out at the table? Unproductive meetings contribute little to progress and can leave participants without a sense of accomplishment that helps them feel good about their work. Meetings can and should be fun and productive. Join us for this highly interactive workshop and learn the skills and strategies needed to facilitate a fun and productive meeting!
OK, SO YOU MADE A BAD HIRING DECISION, NOW WHAT?
COURSE DESCRIPTION: OK, so you’ve made a bad hiring decision. You're thinking, I can just fire that person and I'll be out whatever the recruiting costs were. If only it were so simple. Most employers don't have that luxury. Even in "at will" states that theoretically allow dismissal of employees for any reason or no reason at all there are other factors that act against such behaviors. Join us and learn how to protect your organization if you need to fire a bad hire!
